What are the server requirements for Profile Manager Premium?
Profile Manager Premium is designed to be self sustainable. It will run
on any kind of web server that supports Perl/CGI. It will run on UNIX,
Linux, Windows or Mac based systems.
If your server is Windows IIS, you will not be able to use members-only
protected directory feature since IIS does not support htaccess-like directory
password protection.
It creates and manages its own text based database files, so no external
database application is needed.
Profile Manager Premium now requires Mysql to provide higher levels of scalability. Older versions are still available to users if you prefer flat files.
PM Premium uses some Perl modules for various tasks. If one or more of
these modules are missing on your server, the application will still function
but some features maybe disabled. Here is the list of modules and features
that require them:
Image::Magick: Picture thumbnailing, scaling, watermarking and annotation
features.
Time::Local: Subscription payments.
LWP::Simple: phpBB integration.
LWP::UserAgent: PayPal payments.
Spreadsheet::WriteExcel: Opening member database in an Excel spreadsheet.
Business::OnlinePayment::AuthorizeNet: AuthorizeNet payments.
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Is it possible to import my existing member database?
Yes, PM Premium has an import tool in the Admin Panel.
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How easy is the installation?
We now have a windows installer that makes installation much more easier.
If you are not a windows user, we also support FTP based installation.PM
Premium also comes with free installation promise. If you would prefer us
to complete the installation for you, please send us your order number,
web site URL, FTP host name, login name and password. We will install it
in 1-2 business days. We now have a same-day install promise. We will install PM Premium on your site the same business day if you request by 4pm EST.
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Can I customize profile database fields?
Absolutely! PM Premium is highly customizable. Use Database
Wizard on the Admin Panel to add any new database fields you have.
You can add any kinds of
questions you would like. PM Premium supports text, textarea, radio, pulldown
menu, uploadable field, hidden field and multiple selection box.
PM Premium 4.0 now introduced new profile field types including
Single Checkbox, Checkboxes, Upload Picture, Upload Video, Upload
Upload Audio and Upload Document question types.
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Can I customize the design?
Yes, PM Premium member pages are completely HTML template based. You
can download all of the templates into your computer, open them in your
favorite HTML editor and redesign them as you wish.
You can also change navigation, add new pages, remove unwanted pages
and completely reorganize it.
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What skills are required to customize the design?
Newbie to web, don't even know what HTML means: You should probably let
us install the application for you and stay with the default design. We
are impressed by your courage, so we will modify the top bar for you and
put your site name or logo on it at no charge!
Only can use a WYSIWYG HTML Editors such as Frontpage or Dreamweaver: You
will be able to open all member area templates in your editor and edit
them. With a little bit patience, you will have a professional looking
site with a well integrated membership area. You will probably have some
problems that you can't figure out here and there. But don't quit, please
contact us, that's why we have 90-day free support and online support forum.
Good at HTML and web site design: You will surely have a lot of fun! You
will be able to customize all of the pages, add new pages, redesign your
own navigation flow, integrate your homepage with the membership area and
build your own web applications.
Professional web designer/developer: Your clients will be impressed
with the work you accomplished in such a short time. You don't even have to
tell them you have used PM Premium. You can remove any mention of it from the
admin panel templates if you would like. Please remember when you need another
copy for another client, we have a $50 discount on repeat purchases.
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Can I receive payments from my members?
Yes, you can receive one-time or recurring subscription payments or donations
from your members. PM Premium now also supports PayPal trial period feature.
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Which payments gateways are supported?
Currently PayPal, 2Checkout, Authorize.Net and Clickbank gateways are
supported.
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Can I have multiple membership types, such as Free and Premium?
Yes, you can use subscriptions feature to create multiple membership
types. Then Template Rules feature to show different pages(or page navigation)
depending on the subscription type.
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Can you do the customizations for me?
No, our support does not include us doing the customizations for you.
However, if you get stuck at any point or if you have any questions, we
will be happy to answer your questions.
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What is the refund policy?
We have money back guarantee for 30 days after the purchase. No questions
asked.
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Where are you located? Can I contact you by phone?
Interlogy LLC is established in New York City. Currently we do not provide
sales/support by phone. Please email us
your support/sales questions.
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Do you offer any discounts?
We currently do not offer any discounts for non-profit organizations.
If you have purchased Profile Manager Premium in the past, you can get
a new copy for another site with $50 discount.
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Can I install PM Premium on multiple sites?
No, PM Premium license is for a single domain name. You are free to install
more than one copy in a single site though.
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Are there any limitations of Profile Manager Premium?
There is no hard limit on how
many members you can have, however our recommended limit is 10,000 members recommended limit for our new Mysql based version is 100,000 members.
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Which installation should I choose?
If you are using a MS Windows operating system on your computer, download
the windows installer version, that will handle FTP upload and permissions
for you. Otherwise, download the zip version, you will find the further
instructions on the README file.
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Installation problems, what should I do?
If you are using the windows installer, you may also try the manual zip
version. We offer free installation, please send us an email with your
order ID and FTP information. We will complete your installation in 1-2
business days. We now have a same-day install promise. We will install PM Premium on your site the same business day if you request by 4pm EST.
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I have installed PM Premium, what now?
First, create a test account and test all features.
Then, you might want to integrate your member area with your homepage to
start accepting your members. Log into your Admin Panel and go to "Includes" page
under Setup tab. You can now get some code for various forms, statistics
and mini profiles. Copy and paste them into your homepage.
A good place to start your customizations is the profile database fields.
Log into your Admin panel and go to Setup tab. You can now use the Database
Wizard to add/modify/delete profile data fields and update your registration/modification
forms.
Next, to quickly update the main design, download templates/common/t_header.htm
file into your computer, open it in you favorite HTML editor and customize.
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I have customized my database fields but the registration form did not
change?
Many users prefer to redesign their registration forms, so the Database
Wizard will not overwrite your existing registration form with the new
fields. On the Database Wizard page, you will see a "Step 2" option
at the bottom of the page.Copy the new registration form code or the changes
you would like to apply to your registration form manually.
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How can I setup one-time membership payments?
On your admin panel, go to Setup -> Payments page. You must complete
Step 1, 2 and 3 in the same order to create functional payment form. If
you are getting one-time payment, do not choose "Recurring" payment
gateways on the second step.
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How can I setup recurring subscription payments?
On the Admin -> Setup -> Payments page, first complete the first
step. Then on the second step, choose "Recurring" payment gateways.
Then complete Step 3.
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How can I setup donation payments?
If you would like to get donation payments, on the Admin -> Setup
-> Payments -> Step 2, choose PayPal gateway and set your price to "0".
When you complete Step 3, the user will be asked to enter a donation amount
during registration.
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